Information we usually need
- Referring organisation and authorised contact
- Current location and general support need
- Known risks and staffing considerations
- Requested service and preferred time
Make a referral
A simple after-hours referral pathway for providers and care teams.
How it works
A simple 3-step referral process.
1
Contact us
Call, email or use the initial referral form below.
2
Provide key information
Share the details we need to assess risk and plan the response.
3
We respond
Our team confirms availability, reviews the referral and outlines the next steps.
Important to know
- Do not send sensitive details in a first general enquiry.
- Life-threatening emergencies require 000.
- Response depends on information provided, assessed risk and availability.
- Transport requires appropriate authority.
New provider? You can call before signing a full service agreement. An urgent first engagement may be accepted subject to assessment, availability and completion of any required service authorisation.
Initial referral enquiry
Complete the initial referral form below. A Rise Care Community worker will contact you to complete any further intake, risk assessment or service authorisation requirements.
What happens next